Success in business is all about smiles, personal follow up & listening

Welcome to this week’s MondayMotivator.

Hi %%First_Name%%,

Welcome to this week’s MondayMotivator!

It has been proven that people buy from friends and that the highest form of public relations is human relations. To have a lasting business bond you have got to first develop the human bond.

• Have you ever been left on hold for too long and hung up the phone frustrated?
• Have you ever felt uncomfortable because someone was “selling” you their service before listening to what you really want?
• Have you ever been greeted in an rude or indifferent manner?

Like most people, it doesn’t take long before you start thinking about using another business. Businesses can spend a fortune on advertising to have it all blown by the way they answer the phone.

Success is all about the small things, smiles, personal follow up and listening.

Have a terrific week and remember the small things. No one likes to deal
with a robot…

Glenn “Mr iRoboto” Edley

P.S. A smart man named Tez told me something his mate had told him a few years earlier, “Social skills pay the bills.” Something to remember next time you’re doubting that the customer is always right 🙂

We built a website for our Mailchimp Maximiser service